Live chat is one of the most popular channels your customers will be looking for since all the questions can be answered immediately. Our Magento 2 Zendesk Chat Extension allows you to easily integrate the world-famous Zendesk chat into your Magento 2 store. It allows you to provide super-fast customer care & support easily and improve Magento 2 customer communication correspondingly.
Another powerful Magento 2 customer communication channel is email marketing. It is still the most preferred way of communication among customers. Use our Mautic Integration Extension to export Magento 2 customers, order, reviews, subscribers data to Mautic and create more personalized and targeted campaigns. It won’t only improve customer-store communication, it will allow you to increase customer satisfaction levels.
When some clients prefer live chat or emails, others can be reached out to with an interesting and well-cultivated blog. The blog answers customers’ questions and solves their problems. It creates a community of like-minded people with the same interests. So, the only tool that provides this way of communication is Magento 2 Blog Plus. Explore all the splendid 114+ features and you will definitely love it! Communicate with your customers through your blog articles and present the ideas they’d like to share.
The most important thing in any business is communication. The online store which leads consistent, effective and truthful customer communication always wins. The first thing you should think of while setting up your online website is the channels where your customers can find all the necessary information they need and Magento customer communication management software.